The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

Legal Notice

All notices from La Crema Roasting & Packaging™ to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to La Crema Roasting & Packaging™ shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

9085 Sutton Place

Hamilton, OH 45011

Delivery shall be deemed to have been made by You to La Crema Roasting & Packaging™ five (5) days after the date sent.

Copyright

All content appearing on this Web site is the property of:

La Crema Roasting & Packaging™

9085 Sutton Place

Hamilton, OH 45011

Copyright © 2013-2017 La Crema Roasting & Packaging™. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2013-2017 La Crema Roasting & Packaging™. All rights reserved.

Return Policy

You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). La Crema Roasting & Packaging™ reserves the right to change its payment procedures at any time without prior notice to you.

If you are unsatisfied with your order please do not hesitate to contact us! Our hours of operation are Monday thru Friday 9am to 4:30pm. Our phone number is (513) 779-6278. Email: Info@lacremacoffeecompany.com.

We ask that you provide reasoning as to why you are unsatisfied with your product. If the product is not as you expected then feel free to contact us about returning it. We will send you a new shipping label that you can attach to the original box in order to return the product to us for examination.

If you are willing to work with us, then we would love to replace the product you might be unsatisfied with.

Shipping & Delivery

At this time, La Crema Roasting & Packaging™ ships merchandise to locations within the United States.  The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

Our standard shipping charge is $9 for anywhere in the continental United States. We will charge your credit card the day the order ships. We ship out of Cincinnati, OH via UPS. Below is a map to show estimated shipping times.

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