Frequently Asked Questions

• Does your coffee have allergens, gluten, extra sweeteners or nutritional content?
  • No! Our coffee is allergen and gluten free, all flavorings contain ZERO additional sweeteners and black coffee has virtually no calories. We use natural and artificial flavoring for our flavored coffees.
• Do your flavored coffees come in decaf?
  • Yes! All of our flavors are available in decaf.
• How fresh is the coffee?
  • Every bag is made to order every time! We do not back stock any of our coffees.
  • The shelf life is typically 1-2 years as the bags are vacuum sealed. Some flavor may dissipate after a year.
• How long does it take it get my coffee?
  • Retail lead times are around 3-5 business days (we’re not open on weekends) and wholesale lead times are 7-10 business days during our busiest season.
• What is the best way to order?
  • Whichever way is easiest for you! Order online, call us (513-779-6278) or email (Info@LaCremaCoffeeCompany.com).
• How do I use the small 1.5oz Packet?
  • Our 1.5oz packet is designed for a drip coffee maker. Open the package, pour it into a filter and put that in any normal drip coffee maker. A single 1.5oz can brew an 8-10 cup pot of coffee (depending on how strong you want it).
• What is your standard roast and standard grind for the coffee?
  • We medium roast all of our coffee (unless specified in name, ex: French Roast Colombian). All of our coffee is ground at a drip coffee grind, so it is not fine enough for an espresso machine nor coarse enough for a French Press. We can grind coarse, drip or fine by request.